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Skillful Conversations

Online Resources and Reading Materials (Books and Online Links)

Resources provided by Nancy Ansheles, M.Ed.,

"Effective Communication for Scientific and Technical Professionals" by Harry E. Chambers
"Communicate with Confidence, How to Say it Right the First Time and Every Time" by Dianna Booher
"Crucial Conversations Tools for Talking When Stakes are High" by Joseph Grenny Patterson, Roy McMillan, Al Switzler
"How Full is Your Bucket?" by Tom Rath and Clifton Donald
"Difficult Conversations: How to Discuss What Matters Most"by Douglas Stone, Bruce Patton, and Sheila Heen
"Thanks for the Feedback" by Douglas Stone and Shiela Heen
"Your Body Language Shapes Who You Are" Ted Talk by Amy Cuddy
"The Power of Introverts" TED Talk video by Susan Cain
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